Updated January 26,2026

Introduction

Hooman Operations LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hoomanoperations.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

  • Fill out contact forms on our website

  • Schedule a consultation or appointment through our booking system

  • Send us an email or communicate with us directly

  • Engage our consulting services

This information may include:

  • Contact Information: Name, email address, phone number, company name

  • Professional Information: Organization type, role, operational challenges you're facing

  • Appointment Information: Scheduling preferences, consultation notes

  • Service Information: Details about projects, scope of work, and deliverables

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • Log Data: IP address, browser type, operating system, pages visited, time spent on pages

  • Cookies and Similar Technologies: See our Cookie Policy section below

  • Analytics Data: How you interact with our website (if Google Analytics is enabled)

How We Use Your Information

We use the information we collect to:

  • Provide Services: Respond to your inquiries, schedule consultations, and deliver our automation consulting services

  • Communicate: Send you information about your appointments, project updates, and respond to your questions

  • Improve Our Website: Analyze how visitors use our site to enhance user experience and functionality

  • Legal Compliance: Comply with applicable laws, regulations, and legal processes

  • Business Operations: Maintain records for tax, accounting, and legal purposes

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party service providers who help us operate our business:

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

Business Transfers

If Hooman Operations is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Your Rights and Choices

For All Users

You have the right to:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal retention requirements)

  • Opt-Out: Unsubscribe from any marketing communications (when we implement email marketing)

  • Object: Object to our processing of your personal information under certain circumstances

For European Union (EU) Users (GDPR Rights)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Data Portability: Request a copy of your data in a structured, machine-readable format

  • Withdraw Consent: Withdraw consent for data processing at any time

  • Lodge a Complaint: File a complaint with your local data protection authority

Legal Basis for Processing (GDPR):

  • Consent: When you provide explicit consent (e.g., filling out forms)

  • Contract: When processing is necessary to provide our services

  • Legitimate Interests: When we have a legitimate business interest that doesn't override your rights

For California Users (CCPA Rights)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and share

  • Right to Delete: Request deletion of your personal information

  • Right to Opt-Out: Opt-out of the "sale" of personal information (Note: We do not sell personal information)

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device that help us provide and improve our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Types of Cookies We Use

Essential Cookies:

  • Required for our website to function properly

  • Cannot be disabled without affecting website functionality

  • Examples: Session management, security features

Analytics Cookies (Optional):

  • Help us understand how visitors use our website

  • Google Analytics (if enabled) - tracks page views, time on site, bounce rate

  • You can opt-out through our cookie banner

Performance Cookies (Optional):

  • Used by Squarespace to improve site performance and user experience

Managing Your Cookie Preferences

You can manage your cookie preferences through:

  • Our Cookie Banner: Displayed when you first visit our site

  • Cookie Preferences Link: Available in our website footer

  • Browser Settings: Most browsers allow you to refuse or delete cookies

Note: Disabling certain cookies may limit your ability to use some features of our website.

For more information about cookies, visit: www.allaboutcookies.org

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology

  • Secure Servers: Our website is hosted on Squarespace's secure servers

  • Access Controls: Limited access to personal information to authorized personnel only

  • Regular Reviews: Periodic review and update of our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Client Information: 7 years after project completion (for tax and legal compliance)

  • Inquiry Information: 2 years from last contact (unless you request earlier deletion)

  • Website Analytics: Automatically deleted after 26 months (Google Analytics default)

After the retention period expires, we will securely delete or anonymize your information.

International Data Transfers

Your information may be transferred to and processed in the United States, where our servers and service providers are located. The United States may have different data protection laws than your country of residence.

By using our website and services, you consent to the transfer of your information to the United States. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 18, please contact us at privacy@hoomanoperations.com.

Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy

  • Notify you of material changes via email (if we have your email address) or through a prominent notice on our website

  • Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your California Privacy Rights (Shine the Light Law)

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

Do Not Track Signals

Some web browsers have a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals. However, you can manage cookies and tracking through our cookie banner and browser settings.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Hooman Operations LLC
Email: privacy@hoomanoperations.com
Website: www.hoomanoperations.com
Location: California, United States

For Privacy-Related Requests:

  • To access, correct, or delete your personal information

  • To opt-out of certain data processing

  • To exercise your GDPR or CCPA rights

  • To file a complaint about our data practices

We will respond to your request within 30 days (or as required by applicable law).

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.